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Day in the Life of a Japanese Hotel Worker



A Day in the life of a Japanese Hotel Worker in Tokyo. This is working life in Japan if you were to work in the hotel industry. In Japan, there’s a unique hospitality custom called OMOTENASHI. Directly translated, Omote meaning public face and nashi meaning nothing, combined it means services are always completely genuine and honest. Because it’s so deeply rooted in Japanese culture, the staff make extra efforts to provide guests with the best experience possible without expecting anything in return. We follow Yohei’s work day in Tokyo from morning until evening .Yohei works as the assistant manager at APA hotel Shinjuku Gyoenmae. APA is one of the largest hotel chains in japan. APA hotel uniquely identify as a New Urban style hotel high Quality, High Functionally without all the unnecessary services providing all guests with a good night’s sleep, often mistaken as a Japanese business hotel, which are typically budget style hotels close to the train station, originally intended for Japanese salarymen traveling between cities for business. Often the rooms are smaller with bare amenities, single bed, desk, tv, refrigerator, unit bath and toilet. In Japan, tipping is not customary and in some ways can be awkward as it’s unexpected. It’s ingrained in Japanese culture to take pride in your work no matter at what level, so receiving a tip as an incentive to delivery the best service is viewed as unnecessary, all tying back to Omotenashi.

The APA Hotel where I filmed (Shinjuku-Gyoenmae)
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APA HOTELS & RESORTS
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20 Comments

  4. Lizard WIZARD

    unlike jap hotels, american hotels are the most rude and obnoxious ones I've been to. They should really learn a thing or two from jap and abandon their rowdy and loud culture.

  9. ilovepotatos

    Thank you Paolo for showing us the Anti Communist Toilets of Japan so Many Choices Of a Flush

  10. Roland Santos

    Honestly one of the few skeptical things on these day in the life for me is that these people clock out at 6:00 hahahaha. Its just that most of my friends in Japan don't really get to do that especially as young workers. Other than that, I always like their work discipline.

  11. Salvador Lopez

    Just remember that you see what the company want’s you to see. That’s the only reason why they o would allow an employee to be filmed.

  16. Any_One_Else

    pretty sure i wont survive long in such stiff work atmosphere and i m not criticizing japanese work culture its just a lifestyle difference

  17. Ches Mangibin

    I recently traveled to Japan and checked into this hotel. Good service! I was kinda hoping to run into Yohei though NGL lol.

  18. Talim

    I would love to see a day in the life of an English teacher in Japan!

  19. random commenter

    Man the work culture is so different in Japan — they really go above and beyond of what their job title demands

    Here in USA, we usually say “I’m not getting paid enough to do that”, “not my job”, etc. 😂

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